APPAREL TERMS AND CONDITIONS
1. Definitions and Interpretations
1.1 In these terms and conditions:
Reference to DBA Sports Corporation Ltd, trading as ‘DBA Sports’.
Reference to “customer” is a reference to the purchaser of the Goods from us.
“Contract” means the contract between us for the sale and purchase of the Goods which incorporates these Terms & Conditions.
“Goods” means the garments and other items purchased by you from us.
“Terms” means these terms and conditions.
1.2 These Terms are the only terms and conditions on which we contract for the sale of Goods and they form an integral part of the Contract between us. If we agree to vary any of the terms, the variation must be in writing confirmed by our duly authorised representative and by you.
2.1 The price of Goods quoted on our website includes VAT (Value Added Tax). All goods are to be paid for in GBP, however prices may vary if paying in other currencies from overseas.
2.2 The cost of packaging and postage/carriage is shown separately and (in the case of special or overseas orders) will be quoted by us on request and payable separately from the price of the Goods.
2.3 All published prices are subject to change at any time without notice.
3. Ordering Goods Online
3.1 You warrant to us that all information which you are required to provide when ordering Goods online is accurate and complete in all respects at the time of the order and that this information relates to you/the person placing the order and not to any third party.
3.2 When an order is made online, the order confirmation issued by the company clearing the credit/debit card payment does not constitute acceptance of your order by us. We reserve the right to check any discrepancies and an order will only be confirmed when it is verified by us.
3.3 Any error in any ordering process due to technical or other reasons beyond our control entitles us not to treat the order as being binding on us.
4.1 If you place an order, you will have to provide personal information to us. We will not disclose that information to any third party without your consent, except for the purpose of processing the order and arranging delivery.
5.1 All payment for Goods and for the cost of packaging and delivery must be made before the Goods are delivered.
5.2 Payment online will be made by credit, debit card or Paypal.
6.1 We will give you an estimated delivery date of up to 5 days for the Goods and up to 12 working days for any personalised items but no times or dates provided by us are guaranteed. We are unable to control any postal strikes or issues that may arise. Please take into account Bank Holidays and weekends.
6.2 We will arrange for packing and use the delivery option you have chosen.
6.3 You must notify us promptly via email@example.com in any event within 48 hours of receipt of any Goods if they appear to be damaged in transit. In those circumstances, you must also keep all packaging as this may be required when making a claim.
6.4 Please make sure that the shipping address is correct as we are unable to redirect orders once they have been sent out to the shipping address.
7. Returns & Exchanges
7.1 If you wish to return or exchange an item then you should email us at firstname.lastname@example.org or call Head Office to notify us of the return within 14 days of receiving the goods. You should make it clear if you require an exchange, credit note or refund for the item. Please note we do not refund personalised items.
7.2 All exchanges are based on stock availability and you will incur shipping costs of the returns. If your choice is not in stock you will be contacted for a refund or an alternative choice. These will be delivered within 14 days of receiving the exchange and return shipping costs.
7.3 Any items returned or exchanged without prior notice in writing may not be accepted.
7.4 You must take good care of all Goods in your possession and return them to us, appropriately packaged to avoid damage, within 14 days from the cancellation date. We reserve the right to arrange collection, in which case you will be responsible for collection charges.
7.5 We will refund the purchase price to the original purchaser’s credit or debit card within 30 days but we reserve the right to charge a restocking fee and any other costs we incur in connection with the return of the Goods.
7.6 In the case of cancellation of Goods which are made and supplied to your specification or which have been personalised, you will lose the 50% deposit paid.
7.7 Items should be returned new, unused, with all garment tags still attached and in their original packaging. Returns that are damaged or soiled may not be accepted and may be sent back to the customer. All goods are subject to inspection and a proof of purchase must be enclosed.
8. Faulty Goods
8.1 Goods are classified as faulty if they are received damaged, or where a manufacturing fault occurs within six months of purchase. Written notification to email@example.com must be made as soon as you become aware of the defect, giving us full details. We will then decide, in consultation with you, whether the defect is our responsibility. If so, we may arrange either to repair the Goods or to replace them with similar Goods. Any defective Goods to be returned to us must be returned at your expense. Please note that items that are damaged as a result of wear and tear are not considered to be faulty.
8.2 If you would like to exchange a faulty item, please be aware that we can only replace it for the same product in the same size, subject to availability. If your exchange is not in stock you will be contacted for a refund or an alternative choice. Where possible, we will offer to repair faulty items.
8.3 We will incur the outgoing postage costs from Head Office only.
9. Late Returns
9.1 Goods returned outside of the above time frames will be accepted at our discretion.
10. Risk and Ownership
10.1 The risk of loss or damage to Goods passes to you upon delivery. If you have agreed to collect the Goods from us, the risk in those Goods passes to you on collection (or 7 days after the date of the collection agreed between us if you have not collected the Goods by then).
10.2 Ownership in all Goods remains with us until full payment of all amounts due to us have been received from you.
10.3 You will be responsible for the safe custody and insurance of all Goods in your possession.
10.4 You have no right to re-sell any Goods until payment has been received in full by us.
11. Warranties and Liability
11.1 We warrant to you that the Goods ordered by you will meet the description as shown on our website (or any other description given to you in writing).
11.2 We will not have any responsibility for any damage which occurs to the Goods after delivery.
11.3 We do not accept any responsibility for any wear and tear, accidental damage or failure by you or by any third party to adhere to any written recommendation provided in relation to the Goods.
11.4 Liability to you for loss or damage under no circumstances must exceed the total amount you have paid us for those Goods.
12.1 Any notice relating to a matter covered by these Terms & Conditions must be made in writing to firstname.lastname@example.org or sent by post to DBA Sports, Head Office, 10 Fairview Road, Wiltshire, SP1 1JX
13. Customer Default
13.1 If you:
give us any incorrect personal information, or
fail to make any payment when it is due, or
cancel any payment, or
become insolvent, or
commit any breach of these Terms
then, in any of those events, we have the right to cancel the Contract and recover possession of any Goods which have been supplied for which payment has not been received in full.
14. Force Majeure
14.1 We will not have any liability to you if we are prevented from performing any of our obligations on account of any circumstances beyond our reasonable control which includes, but is not limited to, extreme weather conditions, act of God, terrorism, war, strike or difficulty in obtaining materials and/or labour. In any of these circumstances we reserve the right to terminate the Contract.
15.1 Severance: If any provision in these Terms is held by a court to be unenforceable, that will not affect the remaining provisions of the Terms.
15.2 Entire Agreement: These Terms govern our relationship with you and in accepting them you confirm that no other arrangement, agreement or representation applies.
15.3 Assignment: We reserve the right to assign any of our rights or obligations under the Contract with you to a third party on the basis that the existing contractual terms will become the responsibility of that third party. You will not assign your rights without first getting our written consent.
16. Intellectual Property
16.1 Where the Goods include designs or works of art, these are prepared by a designer or artist who owns the copyright in those works. You have no right to make any copies or adaptations of any such Goods.
16.2 We have the right to use images of all personalised products.
17.1 If there is a dispute which we cannot settle by direct negotiation it may be referred to mediation if agreed between us. In that event, the mediation will be conducted in accordance with the CEDR (Centre for Effective Dispute Resolution) mediation rules current at the date of the dispute
17.2 Any dispute between us will be finally determined by the English courts and you agree to submit to the jurisdiction of those courts.
18. Governing Law
18.1 These Terms and the Contract between us are governed by English law.